Return & Exchange Policy

Return & Exchange Policy

Thank you for shopping with offnine.
We hope you love your purchase, but if you are not completely satisfied, we’re here to help.

Returns & Exchanges
We accept returns and exchanges within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
Return and exchange shipping fees are the responsibility of the customer.

Final Sale Items
Orders placed using any discount code are considered final sale and are not eligible for return or exchange.

How to Request a Return or Exchange
To start a return or exchange, please contact us via Instagram Direct Message at @offnineofficial.
We will guide you through the next steps.

Need Help?
If you have any questions or concerns, please don’t hesitate to send us a message.
We’re always happy to assist you.